Switch
Switch from Pipedrive.
An activity-based sales CRM whose assistant records calls. Belda does the work, and you decide with one key. Your Pipedrive comes across with one login, the field map approved before anything is written, undo in one press.
What changes on Monday
On Monday the replies are read for you. Every reply is read into one of twelve classes and answered in its own language; a held reply waits with the answer drafted and the rule that held it, and you approve, edit or dismiss it with one key. In Pipedrive, the Sales Inbox lists every thread with a linked-deal chip and a follow-up status. In Pipedrive, this was not read on 2 October 2026.
The meeting books itself from your calendar. Two genuinely free slots go inside the answer, under your own rules for lead time, hours and meetings a day; the slot ledger refuses a double booking and the invite leaves from you. In Pipedrive, the meeting scheduler offers general availability links and Pick times, slots the seller picks from the calendar and pastes into a mail where the first taken wins, over the calendar sync's free and busy.
The deal moves when the work moves. A meeting the agent booked moves the deal on its own, with the reason on the timeline, and only you move it to Won. In Pipedrive, email sync and Smart Bcc write mail onto the person and the deal and the calendar sync writes events as activities.
What you keep
Your record. Your Pipedrive comes across with one login, the field map approved before anything is written, undo in one press. Nobody you imported gets a letter until you release their market.
Your mailbox, your calendar, your notetaker and your team's chat stay yours. Letters leave from your own mailbox through the send gate, the notetaker you already pay for connects in one press, and Slack or Teams carries the card to the channel you name, where you decide it with the same keys.
Your rules, market by market. A market card sets the default language and the rules for each market, with the reason for each, and the person's own language wins over the card.
What Belda does that Pipedrive only recorded: 13 of 19
- Answer every reply and book the meeting from my calendar. Pipedrive: partly. Belda: Every reply read, classified and answered in the prospect's own language, with two free slots from your calendar in the reply itself, not a booking link; a yes books the meeting and the invite goes out from your calendar.
- Guard every send with code, and let me decide with one key. Pipedrive: partly. Belda: The model drafts; the quote guard, the letter guard, the policy check and the slot ledger stand between every draft and the prospect; you decide with one key, and a reply goes out unattended only once that kind of reply has earned it on your own record; step in once, it is pulled back.
- Run one record from the first letter to the settled invoice, and keep what accumulates mine. Pipedrive: partly. Belda: One record from the first letter to the meeting, the recap, the quote, the signature and the invoice, yours to export with the source and the day behind every fact, with no other CRM under it.
- Find the companies. Pipedrive: partly. Belda: The companies that fit, read from their own sites with the sentence they were read from and the day; the official register says how many exist, and nothing is bought, because a bought list is an old copy of those same sites.
- Write the first letter. Pipedrive: partly. Belda: The first letter in your voice from your own mailbox, every claim with its source, the guards checking the letter as you type, and the follow-up sequence running inside Belda, with no second tool.
- Read every reply. Pipedrive: partly. Belda: Twelve classes. A held reply waits with the answer drafted and the rule that held it. A approves, E edits, D dismisses.
- Answer in the prospect's language. Pipedrive: not read. Belda: The language is read off the reply itself and the answer is written in it within minutes; the market card sets the default and the person's own language wins.
- Book from my calendar. Pipedrive: partly. Belda: Two genuinely free slots from the seller's own calendar inside the reply, under the seller's own rules for lead time, hours and meetings a day; the slot ledger refuses a double booking; the invite goes from the seller with the right colleagues on it.
- Draft the proposal from the call, held for me. Pipedrive: partly. Belda: After a held meeting the agent proposes the quote from the transcript and your price book, and it waits for your yes.
- Invoice. Pipedrive: partly. Belda: The first invoice is drafted where your money is counted; the invoice that went out sits on the deal with whether it was paid, and the agent never upsells a customer with an unpaid invoice.
- Live in Slack or Teams. Pipedrive: partly. Belda: Slack and Teams connect once for the team and route to the channel you name; the card lands there and you decide it there with the same keys.
- Reach LinkedIn and WhatsApp from the same desk, at human pace. Pipedrive: partly. Belda: LinkedIn and WhatsApp are paired from the seller's own signed-in tab, run as lanes of the same sequence at human pace within a budget you can read, and a reply in any channel stops the sequence and lands on the desk.
- Bring my old CRM across in one press. Pipedrive: partly. Belda: Pipedrive and HubSpot come across with one login; the field map is approved before anything is written, an import undoes, a second run adds only what is new, and nobody imported gets a letter until you release their market; any other CRM comes across by file with the columns mapped once.
What Pipedrive does well: 6 of 19
- Send from my own mailbox: Mail leaves from the seller's synced personal account (Gmail, Outlook, Exchange or IMAP) or from a shared team account.
- Record itself: Email sync and Smart Bcc write mail onto the person and the deal and the calendar sync writes events as activities, with Nova.
- Join my calls: Nova's notetaker joins Google Meet, Zoom and Microsoft Teams meetings, transcribes, writes the summary and the proposed CRM updates and briefs the seller before the call, on a seat of its own that the administrator assigns, included on every plan and on by default, a user switched off seeing a message and a request control, and a consent step before its first use on the walked account, by four help articles of 10 to 15 September 2026, with Nova.
- Quote and sign: Smart Docs: documents filled from Pipedrive fields, shared templates, eSignatures and tracking, a paid add-on with a 14-day trial, an add-on.
- Tell me what to change: Insights dashboards and reports with filters, segments and a period compare.
- The fifty words a CRM claims: Deals, leads, people, organisations, products and activities as lists with saved filters, columns, sort and bulk edit, a filter taking at most 16 conditions in ALL and ANY groups with no nesting and slowing past about 9.
The matrix below carries every cell with the day it was read.